To become a Platinum Member, you will need to spend an accumulated value of RM 5,000 within 365 days of signing up for Lavender membership. Your status is valid for a 365 day period.

To maintain your Platinum Member status, you must spend a minimum of RM 5,000 online or in Malaysia Lavender stores within 365 days from the date you qualified as a Platinum Member. If you spend less than RM 5,000 but more than RM 3,000, you will be placed in the Gold Member status. If you spend less than RM 3000, but more than rm300 you will be placed in the Silver member status, if you spend less than rm300  you will be placed in the Member status.

Points will be awarded on the date of purchase, and will be valid for 365days.

You have to log into your lavender membership account. Under Voucher Redemption, you can select your reward. Point deduction will be made base on your selection. Voucher will be collected into Voucher Wallet. At physical store to present your e-voucher to cashier upon check out. In e-store, voucher code to be entered in during checkout for redemption.

Birthday voucher will be made available to you on your birthday month. Birthday voucher can be found in your voucher wallet. At physical store to present your e-voucher to cashier upon check out for redemption. In e-store, voucher code to be entered in during checkout for redemption.