Our products contain no added preservatives. Please refer to product labels for storage temperature and handling.

No changes are allowed after order is placed. Due to the perishable nature of our products, full payment will be forfeited and goods will be disposed if not collected within 2 days.

No. Same day delivery is not available. Cut off time at 3pm for next day delivery.

We provide delivery services in JB and KL selected area only.

Delivery rate RM 10 per location.
Free delivery with minimum RM 80 spend.

We recommend hand-carrying sensitive products on board to reduce handling damages. You can also bubble-wrap and check-in with your luggage for long-haul flights. Refrigerate immediately upon arrival. Always refer to our product storage and handling instructions. Temperature fluctuations may affect the quality and shelf life as it does not contain any added preservatives. Lavender is not responsible for mold growth or spoilage due to temperature and handling abuse.

Please check all your items upon collection / delivery. Please inform our staff at the time of collection if there are any discrepancies.