Our policy is NO PORK NO LARD NO ALCOHOL added to our bakery products. Ingredients such as flour, egg, chicken, beef, lamb including gelatin are with halal certificates. It is Lavender’s priority to always use premium quality ingredients that are also halal certified.
Individuals with allergy, dietary or religion restrictions, please inform our manager beforehand when dining with us. Our kitchen will try their best to accommodate your needs. Your order may be declined if we are not confident to meet your expectations or in an event of serious food allergy risk.
Gelatin is a protein obtained by boiling skin, tendons, ligaments, and/or bones with water. Our gelatin is obtained from cows and is halal certified.
All products that used gelatin as an ingredient will be stated clearly on its price tags.
Kindly visit any Lavender in Malaysia to customize design. You are welcome to bring pictures or inspiration ideas to discuss with our cake advisor.
Yes. There is a limit of 25 letters. Please type your message in the “Cake Message” during checkout.
Greeting card is complimentary with hamper purchase only. There is a limit of 25 words. Please type your message in “Customer Remarks” during checkout.
Candles is available for all cake orders (except cake lapis and roll cakes). Please select and add candles before adding cake into cart.
All our cakes are handmade by our chefs. We are unable to guarantee an exact replication. Slight variations in colour and appearances are normal. Fruits may vary as it depends on seasonal availability.
For Appearance Issue: Please inform our manager at the time of collection.
For Delivery Issue: Please whatsapp to +60 12-799 5596
For Other Issue: Please email us at firstname.lastname@example.org or call us at 07 352 3233.
We take our product safety and quality very seriously and will return your enquiry within 1-3 working days.
Customer service hours are Monday to Friday, 8.30AM-5.30PM (excluding Malaysia & Johor Public Holidays)
We recommend a serving size of 120g per person, so a 7″ (approx. 900g) cake will be more than sufficient for your party of 6. For generous slices, you can estimate 150g per person.